Frequently Asked Questions

Instantaneous. Our automated systems deploy your server seconds after payment confirmation, so you can start gaming immediately.

Absolutely. You can scale your resources up or down at any time through the billing panel. Changes are applied instantly without data loss.

No hard limits. You have full control to set any number of player slots in your server properties, limited only by your plan's RAM and CPU resources.

Yes, migration is free and easy. Use SFTP to upload your files, or contact our support team to handle the entire transfer process for you.

Not effectively. We handle all networking. You simply use the IP address and port providing in your control panel to connect.

We have global coverage including North America (Dallas, Miami, Virginia), Europe (Germany, UK, Finland), and Asia (Singapore, Mumbai).

We accept all major Credit/Debit cards (Visa, Mastercard, Amex), PayPal, UPI, and various local payment methods via Stripe and Razorpay.

Yes, we offer a 72-hour risk-free money-back guarantee. If you're not satisfied, request a refund via ticket - no questions asked.

We occasionally offer limited-time free trials for specific plans. Check our homepage or Discord community for active promotions.

Currently, we do not directly accept Cryptocurrency, but we are working on integrating detailed crypto payment gateways soon.

Zero. The price you see at checkout is the price you pay. We don't charge for setup, support, or 'premium' network features.

You can cancel anytime from your client area. There are no contracts or cancellation fees. Services stop at the end of your paid term.

We exclusively use Gen 4.0 NVMe SSDs in RAID configurations. This provides lightning-fast chunk loading and instantaneous server startups.

For vanilla Minecraft, 4-6GB is plenty. For large modpacks (Overwolf, Technic), we recommend 8GB+. Our support can help you size perfectly.

Yes, Dedicated IPs are available as an addon during checkout. This allows you to connect via the standard port (25565) without extra numbers.

We guarantee 99.9% network uptime backed by our SLA. We use path.net DDoS protection to ensure attacks never take you offline.

Yes, always. We include premium Path.net or Cosmic Guard DDoS protection (depending on location) at no extra cost to keep you safe.

You can reach us 24/7 via Live Chat on the website, Discord Ticket system, or Email. We typically reply in under 5 minutes.

Yes! Our support team will happily assist you in installing any modpack, plugin, or jar file to get your server running exactly how you want.

Primarily English, but we use real-time translation tools to assist customers in Spanish, French, German, and Hindi as well.

Our team can analyze crash reports and server logs to identify the root cause of issues and suggest fixes for mods or plugins.

Our standard support covers all panel/network issues. For hands-on heavy configuration, check out our 'Server Management' addon.

Yes! Join thousands of other server owners in our vibrant Discord community for tips, tricks, and community support.