Support Center
Whether it's your Minecraft world, VPS, or web hosting — our team is always ready to help you, day or night.
How Can We Help?
Choose the best way to get support based on your needs. We're here to help you succeed with your hosting.
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Submit Ticket
For technical or billing support, open a ticket with us anytime.
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All response times are averaged over the last 30 days. We're committed to fast, quality support.
Quick Guides
Get started quickly with our most popular help topics. Step-by-step guides to solve common issues instantly.
Connect to Your Minecraft Server
Step-by-step to join your hosted server.
Point Your Domain to Hosting
How to connect your domain to our servers.
Restore Backups
Quickly roll back to a saved version of your files.
Reset Panel Password
How to regain access if you're locked out.
Can't find what you're looking for? Our support team is ready to help.
Frequently Asked Questions
Quick answers to the most common questions. Can't find what you need? Contact our support team.
Simply upload your world folder through the panel, restart your server, and you're ready to play. If stuck, open a ticket and we'll guide you through the process step by step.
Still have questions?
Our support team is standing by to help you with any questions or issues you might have.
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