Privacy Policy

Last Updated: July 1, 2024

Your privacy is important to us. It is KAARMA CLOUD's policy to respect your privacy regarding any information we may collect from you across our website, https://kaarma.cloud, and other sites we own and operate.

1. Information We Collect

Personal Information

When you register for an account, place an order, or contact us, we may ask for personal information, such as your name, email address, mailing address, phone number, and payment information. This information is used to provide our services to you and to communicate with you.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Server Logs

Our servers automatically record information created by your use of our services, including IP addresses, access times, browser types and versions, and referring/exit pages. This information is used for system administration, troubleshooting, and improving our services.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website and services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Process your transactions and manage your orders
• Send you emails
• Find and prevent fraud

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• With Service Providers: We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: If KAARMA CLOUD is involved in a merger, acquisition or asset sale, your Personal Information may be transferred.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• For Legal Requirements: KAARMA CLOUD may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

4. Data Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Among other things, your browser session, as well as the traffic between your applications and the API, are secured with SSL/TLS, and your password is hashed using a strong one-way algorithm.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at privacy@kaarma.cloud. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@kaarma.cloud
• By visiting this page on our website: https://kaarma.cloud/support